❌ CANCELLATION POLICY

Urban Heros respects the time of both customers and service professionals.

Cancellation Charges

Time of Cancellation    Charges

More than 24 hours    Free
3 – 24 hours    ₹100 – ₹150
Within 3 hours    ₹300 or 30% of booking
After expert arrives / No-show    100% base visit charge

Grace Period

Cancel within 10 minutes of booking → No charges

Rescheduling

Free up to 3 hours before service

₹50 fee for late rescheduling